Client Letters

Two by Four gets dozens of e-mails from our customers every week renewing, scheduling, and expanding their service plans, but every so often their e-mails go beyond a simple request. Below are a handful of e-mails we received that truly expresses how MANY of our customers feel about our services.

[Please note that we have received approval to "post" these e-mail excerpts to our website.]

Since the day I brought Missy into our home she's been a holy terror, barking, jumping, and on a continual tear running throughout the house, but despite all this I though I couldn't love Missy more. I'm writing to let you know that Two by Four has provided Missy with the outlet for her that obviously we weren't giving her. Running around the house was obviously not enough for our little powerhouse. After only one week of your visits we have a much more relaxed and balanced Missy. And to my surprise, I do love her more. I just want to say - thank you.
— Kate V., Woodbury, LI

Please renew my monthly dog walking plan for six months. I can't be happier with the results from you guys walking Murphy. He seems much happier and content. I also found that he no longer pulls when I take him on walks. You guys are great.
— John M., Douglaston, Queens

I can't afford NOT to continue using you. Charlie is an Australian Cattle Dog – if I were a marathon runner I wouldn't be able to give Charlie the exercise and fresh air he needs. The other day...Charlie looked...tired. Your walker left a note that their "walk" was actually a 25 minute "run". God bless you! Please call me so we can discuss the discount rates for extended plans. Do you offer six month plans or just annual?
— Mark Q., Westbury, LI

China is the love of my life. Years ago I took vacation to visit relatives in London. China spent a week in a kennel. It was months before she became her old self. I swore I would never do that again. Unfortunately my doctor had other plans and I had to spend several days in hospital. Thanks to Melanie at Two by Four my China never had to leave familiar surroundings and basically she remained fat, fed, and happy. When I finally came home she seemed barely to acknowledge that I had been gone. On behalf of China and myself I would like to extend my thanks and appreciation of your wonderful pet sitting services.
— Maggie C., Brookville, LI